PRIVACY POLICY

Your privacy is important to us. It is Surfliving 's policy to respect your privacy regarding any information we may collect from you on the Surfliving website  , and other websites we own and operate.

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, with the understanding that we may not be able to provide you with some of the services you require.

Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

What is the purpose of our policy?

We want to inform our customers, business partners, employees and third parties (the “Users”) of our commitment to the privacy and protection of their Personal Data and provide clarification on the general rules of how we process this Personal Data, in compliance with the General Law. of Personal Data Protection (LGPD).

What is Personal Data?

It is any information related to a natural person (individual) that can identify him or make him identifiable, from the data collected, for example: name, age, CPF, e-mail, geolocation, etc. 

What is GDPR?

It is Federal Law No. 13,709, of August 14, 2018, which came into force on September 18, 2020, which establishes the rules for the processing of Personal Data by public and private companies and prescribes rights and guarantees of the Holders of Personal Data.

Who are the Subjects of Personal Data?

It is the natural person (individual) to whom the Personal Data refers, for example: customers, brokers, employees, among other people linked to our business.

What is processing of Personal Data?

It is any operation performed with Personal Data, such as: collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

How do we collect Personal Data?

We collect Personal Data from Users who interact with us through our website or social networks, or who contact us by email , phone, WhatsApp , SMS, or who visit our sales  stand .

What Personal Data do we collect?  

The collection of Personal Data is appropriate to the User's intention. 

In contacts in which the User wants to know our product and/or receive offers for other products from our Parent Companies, we collect the following Personal Data: name, CPF, e-mail , telephone, WhatsApp number . Through this data we will be able to respond to the contacts made, responding to the User and keeping him informed about news in the real estate market. 

We may also automatically collect data when the User accesses our website , such as device and browser characteristics, Internet Protocol (IP with origin, date and time), pages accessed, or any search term entered.

Quando o Usuário decide realizar negócios conosco, coletamos dados adicionais que permitam a celebração do contrato adequado, tais como: nome completo, nacionalidade, naturalidade, estado civil, profissão, filiação, data e local de nascimento, endereço residencial e comercial, contatos telefônicos e eletrônicos, identificação civil e fiscal (CPF), informações bancárias, informações de rendimento e quaisquer outros diretamente fornecidos pelo Usuário ou por ele tornados públicos, e ainda aqueles coletados junto a órgão da Administração Pública direta ou indireta mediante consulta pública. Estes dados são coletados para que seja estabelecida a segurança da relação jurídica pretendida pelo Usuário.

We need the User's Personal Data whenever he/she is interested in purchasing a product from us or performing any other type of contract. If the User does not agree to provide their data, we will be unable to provide our products and/or perform any other contracting.

In the contacts in which the User intends to apply for a vacancy in our staff, we will request his curriculum vitae to collect the following Personal Data: name, profession, RG, CPF, e-mail , landline and/or cell phone, residential address, previous work experience, reference contacts. When entering into the employment contract, additional data will be requested: CTPS and PIS number, nationality and marital status, bank account data, salary and health data.

What do we use the Personal Data collected for?

In addition to the purposes already indicated in the topic above, we may use the Personal Data of the Holder to:

What principles do we adopt in the processing of Personal Data?

When processing the Data Subject's Personal Data, we observe the following rules:

With whom may we share the Personal Data collected?

The Personal Data collected and the processing activities of this data may be shared with the:

How long do we keep Personal Data on file?

The Personal Data we collect is stored for the minimum time necessary for its treatment hypotheses (use hypotheses).

All data collected as a result of the legal relationship maintained with the Holder (contract) will be kept until, cumulatively, full compliance with the contract entered into and all statutes of limitations relating to acts and facts based on said contract have elapsed, as well as legal or regulatory obligations; and, also, in the event of a judicial proceeding, cumulatively with the previous cases, the decision has become final and the term for rescission action has expired.

As it is no longer necessary to keep the Personal Data on file, we will promote its deletion and disposal in a safe way for the Owner.

What precautions should Users adopt?

We work carefully so that the Personal Data we process is protected, but it is equally important that every User maintains safe practices regarding the security of their own data.  

We want to advise you to:

Be aware that our emails are always sent by the domains: @capaincorporadora.com.br, @surfliving.pt, @contemporary-sketch.pt!

It is very important that you know that we will never send electronic messages asking for confirmation of data or with attachments that can be executed (for example, with extensions .exe, .com, among others) or even links to eventual downloads .

What are the Rights of Owners?

Every Holder of Personal Data has the right to:

Who can Users talk to?

The Holder may exercise his rights by sending his request to the following e-mail address: costaandrade@costaandrade.com.br.

COOKIES POLICY 

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them if they are used to provide a service you use.

disable cookies

You can prevent cookies from being set by adjusting your browser settings (see your browser Help on how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the disabling of certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we set

Account-Related Cookies

If you create an account with us, we will use cookies for managing the sign-up process and general administration. These cookies will generally be deleted when you log out of the system, however in some cases they may remain afterward to remember your site preferences when you log out.


Login Related Cookies

We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.


Email Newsletters Related Cookies

This website offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users .


Order processing related cookies

This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.


Survey-Related Cookies

From time to time, we offer surveys and questionnaires to provide you with interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.


Form-Related Cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember the user's details for future correspondence.


Site Preference Cookies

To provide you with a great experience on this site, we provide functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies can track things like how much time you spend on the site and the pages you visit so that we can continue to produce engaging content.

For more information about Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this website so that we can continue to produce compelling content. These cookies can track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.

From time to time, we test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure you receive a consistent experience while on the site, while we understand which optimizations our users appreciate most.

As we sell products, it's important for us to understand statistics about how many visitors to our website actually buy, and so this is the type of data these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure you get the best possible price.

The Google AdSense service we use to serve ads uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you.
For more information about AdSense, see the official AdSense Privacy FAQs.

We use advertisements to offset the costs of running this site and to provide funding for future developments. The behavioral advertising cookies used by this website are designed to ensure that you provide the most relevant advertisements whenever possible by anonymously tracking your interests and featuring similar things that may be of interest to you.

Various partners advertise on our behalf and affiliate tracking cookies simply allow us to see whether our customers accessed the site through one of our partners' sites so that we can properly credit them and, where applicable, allow our affiliate partners to offer any promotion that may provide you to make a purchase.

User Commitment

The user undertakes to make proper use of the contents and information that Surfliving offers on the website and with an enunciative, but not limiting character:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Not to spread propaganda or content of a racist, xenophobic nature, online bookmakers (eg Bet.pt), games of chance, any type of illegal pornography, in support of terrorism or against human rights;

C) Not to cause damage to the physical (hardware) and logical (software) systems of Surfliving, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damages mentioned above.

More information

Hopefully this is clear and, as mentioned earlier, if there's something you're not sure you need or not, it's generally safer to leave cookies enabled in case it interacts with one of the features you use on our site.